Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Appora application and services (the "Service") operated by Appora ("Appora", "we", "us"). By creating an account or using the Service you agree to these Terms.

1. The Service

Appora helps you generate social media content using AI and publish or schedule it to social accounts you connect, currently Facebook Pages and Instagram Business/Creator accounts. Features and usage limits depend on your subscription plan and may change over time.

2. Accounts

• You must provide accurate information and keep your login credentials secure.
• You are responsible for all activity under your account.
• You must be at least 18 years old and able to enter into a binding contract.

3. Your content and conduct

You retain ownership of the content you create with the Service. You are responsible for what you publish and must ensure it complies with applicable laws and the terms and policies of the connected social platforms. You must not use the Service to publish unlawful, infringing, deceptive, or harmful content, or to send spam.

4. Third-party platforms

The Service relies on third parties including Meta Platforms (Facebook and Instagram), Stripe for payments, and AI providers for content generation. Your use of connected platforms is also subject to their terms. We are not responsible for changes, limitations, or outages of third-party services.

5. Subscriptions and billing

Paid plans are billed in advance on a recurring basis through Stripe. Your plan renews automatically until cancelled. You can upgrade, downgrade, or cancel from the billing area. Fees are stated in US dollars and exclude taxes unless noted. See our Refund Policy for refund terms.

6. Acceptable use

You must not misuse the Service, including by attempting to disrupt it, reverse engineer it, circumvent usage limits, or access it in a way that violates these Terms or the law.

7. Intellectual property

The Service, including its software, design, and branding, is owned by Appora and protected by law. These Terms do not grant you any rights to our trademarks.

8. Disclaimers

The Service is provided "as is" without warranties of any kind. AI-generated content may be inaccurate or unsuitable; you are responsible for reviewing it before publishing. We do not guarantee any particular business result, reach, or engagement.

9. Limitation of liability

To the maximum extent permitted by law, Appora will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid for the Service in the 12 months before the claim. Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or to protect the Service or other users.

11. Changes

We may update these Terms. If we make material changes we will take reasonable steps to notify you. Continued use after changes take effect means you accept the updated Terms.

12. Contact

Questions about these Terms: support@appora.au, 35 Flanders St, Salisbury QLD 4107, Australia.